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The BCC Call Center is the place to call for general information about everything from admissions to graduation. We can answer your questions or direct you to someone who can. Don't hesitate to call us and we also have a Live Chat link in the left column.

Call Center Hours are Monday through Thursday: 7:30 AM to 7 PM. We are closed Friday through Sunday.

Call Center: 321-632-1111, Option 0
Toll-free: 1-888-747-2802
E-mail: CallCenter@brevardcc.edu

Looking for a BCC employee? Our Employee Directory has a complete listing of faculty and staff.

Campus Status Line: 1-888-609-3313
In the event of an emergency, this special hotline is a way to check on critical information such as school closing or reopening announcements.

You'll find answers to common questions below by clicking on each question. 

Frequently Asked Questions

Question 1:  How do I obtain my User ID/Student ID number?

To obtain your User ID/Student ID number, please complete and submit the form at our Log in Information Request page.
If you are not able to obtain your Student ID number through the website, please contact the Admissions Office at any campus.

Because your student ID number is protected information, you cannot receive your number over the phone. Your records are protected by the Family Education and Privacy Act of 1974 (FERPA) and will not be provided to anyone other than yourself without written permission. If you are not able to obtain your Student ID number via the web site, please come to the Admissions Office on any campus.

Question 2:  How do I check the status of my Application for Admissions?

Visit our online admissions application and enter the username and password you created to submit your application.

Question 3:  How can I submit an application for Financial Aid?

Visit http://www.fafsa.ed.gov/ to submit a Free Application for Federal Student Aid. Please be sure to include BCC’s school code, which is 001470, to ensure your application is sent to us.
Approximately two weeks after you have submitted your FAFSA, you may check the status of your award information through your student portal. If you are not yet a student, you may contact any campus financial aid office for the status.

Question 4:  How can I apply for Scholarships?

The BCC Foundation offers hundreds of scholarships to BCC students each term. All scholarships are advertised through an online scholarship system known as STARS Online. Visit the BCC Foundation’s Scholarship Information page for details about the scholarship application process and to apply online.

You'll also find information about other BCC scholarships, including department scholarships, plus information about Bright Futures state scholarships, in the Financial Aid area of our site under the Admissions directory.

Question 5:  How do I register for classes?

•Log in to the myBCC portal
•Select Titan Web Services
•Log in to Titan Web Services
•Click on Student Services
•Click Registration
•Click Add/Drop Classes
•Select Term and Click Submit
•Enter CRN(s) and Click Submit Changes

                                OR

•Click Class Search
•Select appropriate information
•Click Class Search
•Find your preferred course(s) and check appropriate box
•Click Register or Add to Worksheet to add multiple classes at the same time

Question 6:  How do I print my schedule or view my classes?

•Log in to the myBCC portal
•Select Titan Web Services
•Log in to Titan Web Services
•Click Student Services
•Click Registration
•Click Student Detail Schedule or Student Schedule by Day & Time 

Question 7:  How do I find an instructor's contact information?

Click on Faculty Web Pages  and then click on the letter that corresponds with the instructor’s last name.

 

Question 8:  How do I drop a class?

To drop a class and get a full tuition refund, you must submit the request by the established "Last Date to Drop A Class" deadline. See the Academic Calendar or Important Term Dates Calendar on the website to see the last day to drop a class. You may drop a class in person or online. Any tuition paid for a class dropped by the deadline will be refunded. The course will not appear on your BCC transcript. After the drop deadline, you must withdraw from the class, following established procedures.

To drop a course:
•Log in to the myBCC portal.
•Select Titan Web Services
•Log in to Titan Web Services
•Click on Student Services
•Click on Registration
•Click Add/Drop
•Select Term and Click Submit
•Select courses to be dropped and click Submit Changes

Question 9:  How do I withdraw from a course?

The Course Withdrawal Form can be obtained in the campus Admissions and Records office, or downloaded from the link below. All withdrawals must be submitted by the published deadline to be eligible for the "W" grade. Withdrawal forms must be complete. Students receiving financial aid or veterans benefits must consult with that office to determine the effect on benefits. High school students in dual enrollment or early admissions must first consult with their high school to ensure the withdrawal will have no impact on their high school graduation. Download the course withdrawal form

 

Question 10:  How do I pay for classes online?

•Log in to the ­myBCC portal
•Select Titan Web Services
•Log in to Titan Web Services
•Click on Student Services
•Click on Student Records
•Click on Account Summary/Pay Student Account
•Click on Click Here to Pay Fees

Question 11:  How can I obtain an unofficial transcript?

•Log in to the myBCC portal
•Select Titan Web Services
•Log in to Titan Web Services
•Click on Student Services
•Click on Student Records
•Click on Academic History Record

Question 12:  How can I reset my password?

Please call the IT Tech Support Desk at 321-433-7600 and a Technical Support Agent will reset your password for you. Have your student ID number available. The IT Tech Support Desk hours are Monday through Thursday 8 AM to 7 PM.

Question 13:  When will the College be closed for holidays/breaks?

For college closure times please access the current Academic Calendar.