Become a Better Online Student
There's no denying the effects of the COVID-19 pandemic have turned the world upside-down, but EFSC has your back. The information, tips and resources on this page are designed to ease your transition when face-to-face classes move to learning in an online format. For the latest COVID-19 updates, view our Response Plan and Student FAQs, and remember: we've got you!
5 Tips for Getting Started
- Create Your Workspace: The key to successful online learning is to work in a location with minimal distractions. Some find it helpful to create a space dedicated solely to doing classwork. Verify that you have access to all the equipment you'll need (a computer or laptop, mobile device, Internet connection, web cam, etc.). Double check that you have all the required programs and/or applications. Is everything up-to-date and in proper working order?
- Get Organized: It's easy to let time slip away from you when you're learning remotely. You stream one episode of your favorite show, and before you know it, you've watched five episodes and only have an hour left to finish an assignment. Creating and sticking to a schedule will help prevent that from happening! Treat your online classes just like face-to-face classes by dedicating the same amount of virtual time to them that you would have spent in-person. Not so confident in your time management skills? Not to worry — the Career Center can help.
- Communicate: Be sure to keep in touch with your instructors as you navigate your online coursework. You can do so via the inbox feature in Canvas, or through your Titan student email account. If you have questions or concerns that go beyond what your instructor can answer, contact your Campus Associate Provost, as they're a valuable resource.
- Take Care of Yourself: As you practice safe social distancing, it's more important than ever to get a good night's sleep, to eat a well-balanced diet and to exercise. Drink plenty of water, be sure to take regular breaks from your screen and try to spend some time outdoors each day. You'll notice a definite difference!
- Ask for Help: We've said it before, and we'll say it again. We're all in this together! Don't be afraid to ask for help if you need it. Having technical trouble? Reach out to IT support. Questions about an assignment? Get in touch with your instructor. Your classmates are also a great resource. Now is an excellent time to form a virtual study group!
Useful Online Learning Tools
Coping With Stress and Anxiety
These are extraordinary times we live in, but you are not alone! Free, confidential counseling is available to all part- and full-time enrolled students through the EFSCares program. Call 321-631-8569 to be connected to a licensed and/or certified professional who can help.
If you are nervous about having to make the move to online classes, please communicate with your instructors. If you still feel uncertain after consulting with faculty, please contact Advising for further guidance.
Canvas Support Desk
Submit a Canvas Support Ticket
Online courses are held via the Learning Management System (LMS) called Canvas. To access it, log in to the myEFSC portal and select the red Canvas icon.
- Canvas System Status
- Canvas Student Guides
- Canvas Video Guides
- Download the Canvas App for iOS or Android*
*Using a mobile device to complete exams, quizzes and assessments is not recommended.
All currently enrolled EFSC students have the ability to download Microsoft Office ProPlus applications for use on up to five desktop and/or mobile devices at no cost.
Free Spectrum Internet
Spectrum will offer free broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.
EFSC has made an arrangement with the third-party service ProctorU to offer proctored testing for face-to-face courses that moved online.
If the exam is built within Canvas, the ProctorU Review Plus flat fee is $8 (for a limit of up to two hours each test). However, exams that are built in third-party platforms, such as Pearson’s MyLab or MyMathLab, are at regular ProctorU Live Plus hourly rates: on average $25.
To use ProctorU, you will need a high-speed Internet connection, a web cam, a Windows or Apple operating system and a government-issued photo ID.
Please direct any technical questions to the ProctorU support team via the live chat option within your account.
Need Technical Help?
Please contact the IT Support Desk for assistance with Canvas, the myEFSC portal, Titan student email or Office 365.
7 AM to Midnight
Seven Days a Week
Check the Student Online Quick Reference Guide for solutions to some of the most common technical issues.